Why Growing Home Service Companies Can't Find Great Leaders

What's in this episode

The fastest-growing home service companies don't fail because they run out of demand. They fail because they run out of leaders. In this episode of Owned and Operated, John Wilson sits down with Jim Lose of The Military Veteran to discuss what separates great operators from average managers. They cover how to hire executive talent, build a structured interview process, identify red flags before making an offer, and create leadership systems that scale with your business. From scorecards and reference checks to compensation, coaching, and military leadership, this episode is a practical guide to building the team that takes your business from operator-led to professionally managed. In This Episode: • Why leadership becomes the biggest growth constraint • How to identify and hire A-player operators • The interview mistakes most owners make • Building scorecards that drive accountability • Coaching vs. replacing underperforming leaders • Compensation, incentives, and equity for key hires • The next executive hire growing businesses should make ———————————————— 🔗 CONNECT ———————————————— John Wilson → https://www.linkedin.com/in/johnbwilson1/ Jim Lose → https://www.linkedin.com/in/jam