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Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

A podcast for home service entrepreneurs focused on building larger, more profitable businesses. Hosted by John Wilson and Jack Carr, featuring candid conversations with founders, operators, and investors about acquisitions, marketing, sales, leadership, hiring, and finance.

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Recent episodes

Sep 17, 2026 · 49 minThe 2026 SBA Playbook: How to Buy a Business With 10% DownThe SBA rules for buying a business are changing in 2026. Here’s what buyers and home service operators need to know. Jack Carr sits down with Alan Peterson from First InSep 15, 2026 · 26 minWhat Is EBITDA? How to Value, Grow & Sell Your Home Service BusinessJohn Wilson and Jack Carr explain EBITDA for home service operators and why it drives valuation, financing, and acquisitions. They compare it with net income and SDE and Sep 10, 2026 · 51 minWhy Roofing Is a Beautiful Business: Marketing, Sales & $20K JobsNicholas Riley bought Driftwood Builders Roofing in Austin after looking at roughly 2,000 businesses. He explains roofing economics, marketing, and how to compete in a maSep 8, 2026 · 57 minIsmael Valdez: How I Built a $108M Home Service Company & What I'm Building NextIsmael Valdez shares how he scaled NexGen to $108 million in six and a half years and what he's building next: an AI-driven HVAC and plumbing company aiming for 40%+ EBITSep 3, 2026 · 42 minHow We'd Turn $5M Into $10M in 12 MonthsJohn and Jack lay out how they'd double a $5 million home service company in a year with $1 million of capital, covering marketing channels, sales hires, and adding capacSep 1, 2026 · 47 minHow We'd Start a Plumbing Company From $0 in 2026The hosts walk through launching a plumbing company with almost no capital: a $30 LLC, a free Google Business Profile, subcontracting the first jobs, then adding a truck Aug 27, 2026 · 1h 0mThere Are Millions Hiding in Your Customer DatabaseJohn Wilson talks with Faraday founder Alex Coleman about mining an existing customer list for replacement opportunities, tracking installed equipment, and automating bacAug 25, 2026 · 25 minHow to Survive Slow Season in Your Home Service BusinessSlow season doesn’t have to wreck your home service business. In this episode of Owned and Operated, John Wilson and Jack Carr break down how they prepare for shoulder seAug 20, 2026 · 30 minWhy Everyone Is Buying Home Service Businesses (And You Should Too)Home service businesses are getting more attention than ever. But are they really as good as they look? In this episode of Owned and Operated, John Wilson and Jack Carr tAug 18, 2026 · 29 minHow to Build a $40M+ Home Service Business: Cash Flow, Sales & KPIsYou can be profitable and still run out of cash. In this supercut episode of Owned and Operated, featuring insights from several episodes, John Wilson breaks down the casAug 13, 2026 · 37 minThe $1M Decisions Contractors Don’t Realize They’re MakingThe biggest decisions in your home service business usually don’t feel big when you make them. In this episode of Owned and Operated, John Wilson and Jack Carr break downAug 11, 2026 · 41 minWhy Home Service Businesses Get Stuck at $3M and How to Scale to $30MThe strategies that get your home service business to $3 million will not get you to $30 million. In this episode of Owned and Operated, John Wilson and Jack Carr break dAug 6, 2026 · 1h 11mFrom a $2M Family Plumbing Shop to a Multi-Trade Powerhouse Every growing home service company eventually hits the same wall. The systems that got you to $2 million will not get you to $20 million. In this episode of Owned and OpeAug 4, 2026 · 44 minThe Complete Home Service Marketing PlaybookHome service marketing strategy isn't one-size-fits-all. In this Owned and Operated compilation, John Wilson sits down with Lisa Appleby and Ethan Wright of Service ScaleJul 30, 2026 · 26 minGoogle Just Changed Local Services Ads (Here's What Contractors Need to Know)Google is changing Local Services Ads again, and this one actually matters. In this episode of Owned and Operated, John Wilson sits down with Sam Preston of Service ScaleJul 28, 2026 · 40 minWhy We Stopped Buying $60,000 Service VansThe fastest-growing home service companies don't scale by spending more. They scale by making smarter operational decisions. In this special compilation episode of Owned Jul 23, 2026 · 1h 9mWhy Growing Home Service Companies Can't Find Great LeadersThe fastest-growing home service companies don't fail because they run out of demand. They fail because they run out of leaders. In this episode of Owned and Operated, JoJul 21, 2026 · 46 minWhy Septic Might Be the BEST Home Service Business to OwnSeptic may be one of the most overlooked businesses in home services, but it might also be one of the best. In this special compilation episode of Owned and Operated, JohJul 17, 2026 · 8 minThe Biggest Acquisition I Walked Away FromNot every acquisition is worth making. In this episode of Owned and Operated, John Wilson shares the story of one of the biggest acquisitions he chose to walk away from, Jul 16, 2026 · 39 minStop Tracking Cost Per Lead (Track This Instead)Most home service companies think they're tracking marketing. They're actually tracking the wrong metrics. In this episode of Owned and Operated, John Wilson and Jack CarJul 14, 2026 · 35 minHow We're Using AI to Scale towards a $70M Home Service BusinessMost home service businesses are using AI the wrong way. In this episode of Owned and Operated, John Wilson and Jack Carr break down how AI is actually changing the tradeJul 9, 2026 · 1h 6mHe Bought a $1.5M HVAC Business. Here's 18 Months Later...Most home service businesses aren't sold for what they're capable of being worth. In this episode of Owned and Operated, John Wilson and Will Schryver reveal what separatJul 7, 2026 · 58 minHow They're Building a $9M HVAC BusinessWhat does it really take to build a home service business from the ground up? In this episode of Owned and Operated, John Wilson sits down with Ryan and Aaron Osterkamp oJul 3, 2026 · 9 min10 years as CEO has taught me every owner struggles with this.Managing the leadership challenges that come with being a CEO can be surprisingly lonely. In this solo episode, John Wilson reflects on the last decade of leading Wilson Jul 2, 2026 · 42 minThe Ultimate HVAC Marketing Guide for 2026Google search is changing. AI is changing how homeowners find contractors. And the marketing strategies that worked just two years ago aren't enough anymore. In this epis

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