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613 - Conflict Resolution Principles with Jeremy Pollack
What's in this episode
How understanding the neuroscience behind conflict can help small business owners become more effective leaders, build healthier teams, and transform workplace conflict into collaboration. Show Notes Page: https://www.thehowofbusiness.com/613-jeremy-pollack-conflict-resolution/ Conflict is inevitable in every small business. But according to conflict resolution expert Jeremy Pollack, conflict itself isn't the problem. It's how our nervous systems respond to perceived threats that determines whether conflict becomes destructive or productive. In this episode, Henry Lopez talks with social-organizational psychologist, mediator, and author Jeremy Pollack about the neuroscience behind workplace conflict and why better communication alone isn't enough. Jeremy explains that before teams can solve problems effectively, leaders must first learn how to regulate their own nervous systems and create an environment where others feel psychologically safe. Drawing from his book Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts, Jeremy shares practical strategies that every small business owner can apply immediately to improve leadership, strengthen culture, and redu